Terms and conditions

TERMS AND CONDITIONS OF THE PALM BEACH CASINO

ACCEPTANCE OF TERMS AND CONDITIONSBy entering The Palm Beach Casino, guests acknowledge that they have read and understood these Terms and Conditions.
AGE RESTRICTIONSThe minimum age to gamble at the premises is 18 years. Guests may be required to provide identification to verify their age.
GAMBLING RESPONSIBILITYGuests are responsible for their own gambling choices and behavior. The Palm Beach Casino encourages guests to set limits, self-exclude if necessary, and seek help from independent support services if experiencing problems related to gaming.
ACCESS RESTRICTIONSThe Palm Beach Casino reserves the right to refuse admission or exclude any guest who appears intoxicated, abusive, or is otherwise causing a disturbance. Guests may be required to provide identification on request.
IDENTITY VERIFICATIONGuests are required to provide valid identification when requested by staff. The Palm Beach Casino reserves the right to deny access if guests fail to comply with identity verification requirements.
GUEST RESPONSIBILITY FOR PROPERTYGuests are responsible for their own property, including but not limited to cash, jewelry, and other valuables brought into or left at the premises.
PERSONAL BEHAVIOR AND CONDUCTThe Palm Beach Casino expects all guests to conduct themselves in a manner that does not disturb other patrons or compromise the reputation of The Palm Beach Casino. Guests who engage in abusive language, behavior, or any form of harassment may be subject to exclusion from the premises.
GAMING MACHINE USEAll gaming machines are intended for use by individuals aged 18 years and above. Guests must ensure they are authorized to play on these machines before participation.
TABLE GAMES AND ROULETTE OPERATIONSThe Palm Beach Casino offers table games, including roulette. All decisions regarding the operation of such games will be made in accordance with house rules and under the guidance of designated staff members.
USE OF TECHNOLOGY IN GAMBLING ACTIVITIESGuests are prohibited from using any technical device or method to gain an unfair advantage over other patrons participating in gaming activities at The Palm Beach Casino.
EXCLUSION FROM THE PREMISESThe Palm Beach Casino may exclude individuals who have demonstrated abusive behavior, failed to comply with rules and regulations, or engaged in anti-social conduct while on the premises.
SELF-EXCLUSION FACILITIESSelf-exclusion facilities are available for guests who wish to temporarily suspend their access to the premises due to concerns about gaming activities.
ACCESS TO PREMISES DURING RESTRICTIONS OR EXCLUSIONGuests who have been excluded from the premises may not attempt to re-enter, either in person or through a proxy.
USE OF PICTURES AND VIDEO RECORDINGS FOR SECURITY PURPOSESThe Palm Beach Casino reserves the right to record and monitor guests for security purposes using still photographs, CCTV footage, video recordings, and live feeds. Such records will be retained solely for use by authorized personnel in accordance with The Palm Beach Casino's internal policies and applicable laws.
CONFIDENTIALITY OF CLIENT INFORMATIONIn maintaining a secure environment for patrons' enjoyment, The Palm Beach Casino collects personal data about its guests and participants. This information is collected for the purpose of registration, participation tracking, marketing research, statistical analysis, security requirements, gaming history logging, and communication with the customer by letter or email.
USE OF PICTURES AND VIDEO RECORDINGS FOR MARKETING PURPOSESThe Palm Beach Casino reserves the right to use images (still photographs and videos) featuring patrons taken within the premises for advertising purposes.
GAMBLE RESPONSIBLY CAMPAIGNThe Palm Beach Casino has a "Gamble Responsibly" campaign that aims at providing responsible gaming guidelines, available information about various self-exclusion options provided by The Palm Beach Casino.
DISPUTE RESOLUTION AND GOVERNING LAWAll matters arising from or in connection with these Terms and Conditions will be governed by English law and any dispute arising hereunder shall be subject to the exclusive jurisdiction of the courts of England and Wales.
NOTICES TO PATRONSThe Palm Beach Casino may, at its discretion, post notices on screens within the premises regarding promotions, events, or other matters affecting patrons' enjoyment or participation in activities offered by The Palm Beach Casino.
AMENDMENTS AND UPDATES TO TERMS AND CONDITIONSThese Terms and Conditions may be amended from time to time without prior notice as determined necessary for regulatory compliance, improved services delivery, risk management, safety considerations, property maintenance, marketing effectiveness, legal obligations, financial efficiency, and operational goals of The Palm Beach Casino.
NOTICES AND WARNINGS ON GAMBLING CONSEQUENCESThe Palm Beach Casino may provide written or verbal guidance to guests about the risks involved with gaming activities, along with potential consequences for behavior and decision making on the premises.
APPLICABLE LAWS REGULATIONS GOVERNING THE PALM BEACH CASINOAll applicable laws and regulations that govern operations of The Palm Beach Casino must be strictly followed at all times by all stakeholders including employees, licensees and other service providers who provide products or services within the casino's business premises.

By entering the premises after these Terms and Conditions have been issued to patrons via various channels (printed handouts, digital displays on site) guests accept them unconditionally.